Terms of Service

1. Introduction and Acceptance

Welcome to Slim Chickens ("we," "us," "our," or "Company"). These Terms of Service ("Terms") govern your use of our website located at slims-chickens.rest (the "Website") and our food delivery and restaurant services (collectively, the "Services") operated by Slim Chickens.

By accessing or using our Website or Services, you agree to be bound by these Terms and our Privacy Policy. If you disagree with any part of these terms, you may not access the Website or use our Services.

You must be at least 18 years old or have reached the age of majority in your jurisdiction to use our Services. By using our Services, you represent and warrant that you have the legal capacity to enter into these Terms and that you will comply with all applicable laws and regulations.

Your account and use of our Services is non-transferable. You are responsible for maintaining the confidentiality of your account and all activities that occur under your account.

We reserve the right to update these Terms at any time. When we make changes, we will post the updated Terms on our Website and update the "Last Updated" date. Your continued use of our Services after any changes constitutes your acceptance of the new Terms.

2. Definitions

For the purposes of these Terms, the following definitions apply:

• "Company," "we," "us," "our" refers to Slim Chickens and our affiliates, subsidiaries, officers, directors, employees, agents, and representatives.
• "You," "your," "User" refers to any individual or entity that accesses or uses our Website or Services.
• "Services" refers to all products, services, features, and functionalities provided by Slim Chickens, including food preparation, delivery services, online ordering, and our Website.
• "Content" refers to all text, graphics, images, music, software, audio, video, information, or other materials available through our Services.
• "Website" refers to our website located at slims-chickens.rest and any related mobile applications or platforms.
• "Account" refers to the account you create to access certain features of our Services.
• "Order" refers to a request for food products or services submitted through our Website or other ordering channels.

3. Use of Services

3.1 Permitted Use

You may use our Services only for lawful purposes and in accordance with these Terms. Specifically, you agree to:

• Use the Services only for your personal, non-commercial use
• Provide accurate, current, and complete information when creating an account or placing orders
• Maintain the security of your account credentials
• Comply with all applicable local, state, national, and international laws and regulations
• Respect the intellectual property rights of Slim Chickens and third parties
• Use the Services in a manner that does not interfere with other users' enjoyment of the Services

3.2 Prohibited Use

You agree not to use our Services for any of the following purposes:

• Any illegal activities or to violate any laws in your jurisdiction
• Transmitting or posting harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, or otherwise objectionable content
• Attempting to gain unauthorized access to our systems, other users' accounts, or computer networks
• Infringing upon our or any third party's intellectual property rights
• Sending spam, unsolicited advertisements, or promotional materials
• Providing false, misleading, or inaccurate information
• Interfering with or disrupting our Services or servers
• Using automated systems or software to extract data from our Website
• Reselling or redistributing our Services without written permission
• Impersonating any person or entity or misrepresenting your affiliation

4. User Accounts

To access certain features of our Services, you may be required to create an account. When creating an account, you must:

• Provide accurate, current, and complete registration information
• Maintain and promptly update your account information to keep it accurate and complete
• Maintain the security and confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Accept responsibility for all activities that occur under your account

You may only create one account per person. We reserve the right to refuse registration or cancel accounts in our sole discretion.

We reserve the right to suspend or terminate your account at any time if you violate these Terms or engage in conduct that we determine to be inappropriate or harmful to our Services or other users.

5. Products and Services

Slim Chickens provides food preparation and delivery services. Our Services include online ordering, food preparation, packaging, and delivery to specified locations within our service area.

5.1 Food Safety and Quality

We maintain high standards of food safety and hygiene in compliance with all applicable health regulations. All food items are prepared in facilities that may process allergens including but not limited to nuts, dairy, eggs, soy, wheat, and seafood.

We cannot guarantee that our food products are free from allergens. If you have food allergies, please review our allergen information and consult with our staff before placing an order.

5.2 Product Descriptions and Pricing

We strive to provide accurate descriptions and pricing for all products. However, we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free.

All prices are subject to change without notice. In case of pricing errors, we reserve the right to cancel orders placed at incorrect prices.

5.3 Order Acceptance and Processing

All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order for any reason, including but not limited to:

• Product unavailability
• Pricing or product description errors
• Credit card or payment processing issues
• Suspected fraudulent activity
• Failure to meet minimum order requirements
• Delivery address outside our service area

5.4 Delivery Terms

We provide delivery services within designated zones during specified hours. Delivery times are estimates and may vary based on location, weather conditions, order volume, and other factors beyond our control.

Minimum order requirements may apply for delivery services. Additional delivery fees may be charged based on distance and order size.

You must be available to receive your order at the specified delivery address. If you are not available after reasonable attempts to deliver, the order may be considered completed, and no refund will be provided.

5.5 Order Modifications and Cancellations

Order modifications or cancellations may be possible if requested immediately after order placement and before food preparation begins. Once preparation has started, orders cannot be modified or cancelled.

Refunds for cancelled orders will be processed according to our Refund Policy.

6. Intellectual Property

The Website and Services contain content owned or licensed by Slim Chickens, including text, graphics, logos, icons, images, audio clips, digital downloads, data compilations, and software ("Our Content").

Our Content is protected by copyright, trademark, patent, trade secret, and other intellectual property laws. You acknowledge that all intellectual property rights in Our Content are owned by or licensed to us.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use Our Content solely for your personal use of our Services. This license does not include any rights to:

• Modify, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any Our Content
• Use Our Content for any commercial purpose
• Remove any copyright, trademark, or other proprietary notices from Our Content
• Use any data mining, robots, or similar data gathering and extraction tools on Our Content

If you believe that any content on our Website infringes your copyright, please contact us with detailed information about the alleged infringement.

7. User Content

You may have the opportunity to submit content such as reviews, comments, photos, or other materials ("User Content") through our Services.

You are solely responsible for your User Content and the consequences of sharing it. You represent and warrant that:

• You own or have the necessary rights to use and authorize us to use all User Content
• Your User Content does not infringe any third party's rights
• Your User Content complies with these Terms and applicable laws

By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with our Services.

We reserve the right to remove any User Content that violates these Terms or that we determine to be inappropriate, without notice.

We do not endorse any User Content and disclaim all liability related to User Content submitted by users.

8. Disclaimers

Our Services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability, fitness for a particular purpose, or non-infringement
• Warranties that the Services will be uninterrupted, secure, or error-free
• Warranties regarding the accuracy, reliability, or completeness of content

We do not warrant that:

• The Services will meet your specific requirements
• The Services will be available at any particular time or location
• Any defects or errors will be corrected
• The Services are free of viruses or other harmful components

We disclaim responsibility for any content provided by third parties and do not guarantee the accuracy, completeness, or usefulness of any third-party content.

Nothing in our Services should be construed as professional advice, and you should consult with appropriate professionals before making any decisions based on information from our Services.

9. Limitation of Liability

To the fullest extent permitted by applicable law, in no event shall Slim Chickens, our affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any direct, indirect, punitive, incidental, special, consequential, or exemplary damages, including without limitation damages for loss of profits, goodwill, use, data, or other intangible losses.

This limitation applies regardless of whether such damages arise from:

• Breach of contract, tort (including negligence), or any other legal theory
• Use or inability to use our Services
• Any unauthorized access to or alteration of your transmissions or data
• Any other matter relating to our Services

Our total liability for any claim arising out of or relating to these Terms or our Services shall not exceed the amount you have paid to us in the twelve (12) months preceding the claim.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability, so the above limitations may not apply to you.

10. Indemnification

You agree to indemnify, defend, and hold harmless Slim Chickens, our affiliates, officers, directors, employees, agents, suppliers, and licensors from and against all losses, damages, expenses, costs (including reasonable attorneys' fees), claims, suits, proceedings, and actions arising from or related to:

• Your use of our Services
• Your violation of these Terms
• Your violation of any third party's rights
• Your User Content
• Your conduct in connection with our Services

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims.

This indemnification obligation shall survive the termination of these Terms and your use of our Services.

11. Third-Party Links and Services

Our Services may contain links to third-party websites, applications, or services that are not owned or controlled by Slim Chickens. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with your use of any third-party content, goods, or services.

We do not endorse or recommend any third-party products, services, or content that may be accessed through our Services.

Your interactions with third-party services are solely between you and the third party, and you should review their terms and policies before engaging with them.

12. Termination

We may terminate or suspend your account and access to our Services at any time, with or without cause, and with or without notice, for any reason including if you:

• Violate these Terms
• Engage in conduct that is harmful to our business or other users
• Provide false or misleading information
• Fail to pay any fees owed
• Engage in fraudulent activity

You may terminate your account at any time by contacting us or ceasing to use our Services.

Upon termination:

• Your right to use our Services will cease immediately
• We may delete your account and any content associated with it
• Any outstanding obligations will survive termination

The following sections shall survive termination: intellectual property, user content license, disclaimers, limitation of liability, indemnification, governing law, and general provisions.

13. Governing Law and Disputes

These Terms shall be interpreted and governed by the laws of the State of Washington, United States, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or our Services shall be resolved through the following process:

13.1 Informal Resolution

Before filing any formal dispute, you agree to first contact us to attempt to resolve the dispute informally. Please send a detailed description of the dispute to [email protected].

13.2 Binding Arbitration

If the informal resolution process does not resolve the dispute within 30 days, any remaining dispute shall be resolved by binding arbitration in accordance with the rules of the American Arbitration Association.

Arbitration will be conducted in King County, Washington, or another location agreed upon by both parties. The arbitration will be conducted by a single arbitrator, and the arbitrator's decision will be final and binding.

13.3 Class Action Waiver

You agree to resolve disputes only on an individual basis and not as part of any class, representative, or collective action. You waive your right to participate in any class action lawsuit or class-wide arbitration.

13.4 Jurisdiction and Venue

For any disputes not subject to arbitration, you agree to submit to the personal jurisdiction of the state and federal courts located in King County, Washington.

14. Changes to Terms

We reserve the right to modify these Terms at any time in our sole discretion. When we make changes, we will:

• Post the updated Terms on our Website
• Update the "Last Updated" date at the top of these Terms
• Provide notice of material changes through our Services or via email

Your continued use of our Services after any changes to these Terms constitutes your acceptance of the new Terms. If you do not agree to the modified Terms, you must discontinue your use of our Services.

It is your responsibility to review these Terms periodically to stay informed of any changes.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us on our Website, constitute the entire agreement between you and Slim Chickens concerning our Services.

15.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the remaining Terms will remain in full force and effect.

15.3 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

15.5 Force Majeure

We shall not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, riots, pandemic, government actions, or natural disasters.

15.6 Headings

The headings in these Terms are for convenience only and do not limit or affect these Terms.

16. Contact Information